Personal Data Protection

Privacy Policy boss98

Your privacy is our priority. This document transparently explains how boss98 collects, uses, stores, and protects your personal information – so you can play with complete confidence.

Updated: 1 January 2026

Six Ways boss98 Protects Your Data

256-bit SSL Encryption

All data transmitted between your device and boss98 servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's major banks – ensuring your information cannot be compromised.

Data Not Sold to Third Parties

Boss98 never sells, rents, or trades members' personal information to any third party for marketing or commercial purposes without your explicit consent.

Strict Access Control

Only authorised staff with a legitimate business need are permitted to access members' personal data. All access is logged and continuously monitored.

Your Data Control Rights

You have the full right to access, correct, or request the deletion of your personal data that we hold. The process is straightforward and can be completed through our customer support.

Threat Detection System

Boss98 operates an automated security monitoring system running 24 hours a day, 7 days a week to detect and counter data intrusion attempts before they occur.

Clear Data Retention Policy

Your data is not retained longer than necessary. boss98 has a clear data deletion policy and complies with retention periods set in accordance with legal requirements.

Summary of Our Commitment

Boss98 is committed to protecting every member's privacy. We only collect data that is genuinely necessary, use it solely for the stated purposes, and never sell it to any third party. You always remain in control of your own information.

1. Introduction & Scope of This Policy

This Privacy Policy is published by boss98 and applies to all users who access the boss98.app website, our mobile app, and any other services we provide. This document is intended to give you a clear and transparent understanding of our data management practices.

By registering as a boss98 member, using any feature of our platform, or simply browsing our website, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

Boss98 takes data protection responsibilities seriously. We comply with relevant data protection laws and continually strive to ensure your data is handled to a standard that meets or exceeds industry benchmarks.

Note

This Privacy Policy should be read together with Terms and Conditions us for a full overview of how the boss98 platform operates.

2. Types of Data We Collect

Boss98 collects various types of personal data to enable us to provide a secure, high-quality service. Below is a summary of the data categories we collect:

2.1 Data You Provide Directly

  • Account Information: Full name, username, password (stored in encrypted form), email address, and mobile phone number.
  • Identity Verification (KYC) Information: MyKad number or passport number, date of birth, residential address, and supporting documents submitted for verification.
  • Financial Information: Bank account or e-wallet details registered for deposit and withdrawal purposes. Full card numbers are not stored on our servers.
  • Communications: Any messages, emails, or conversation records with our customer support team.

2.2 Data Collected Automatically

  • Technical Data: IP address, browser type, operating system, screen resolution, and device information.
  • Usage Data: Pages visited, games played, time spent on the platform, and general activity patterns.
  • Location Data: General location information based on IP address for access region verification and security purposes.
  • Cookie Data: Information stored through cookies and similar tracking technologies to enhance the user experience.
Data Category Example Primary Purpose
Identity Name, MyKad, date of birth KYC verification, fraud prevention
Contact Email, phone number Communications, account notifications
Financial Bank details, e-wallet Deposit & withdrawal processing
Technical IP address, device type, browser Security, fraud detection
Usage Game history, activity patterns Product improvement, responsible support

3. How We Use Your Data

Boss98 uses collected data solely for lawful and stated purposes. We will not use your data for any purpose beyond what is described here without first obtaining your consent.

  • Account Management: To create, verify, and manage your member account, including the login process and identity verification.
  • Transaction Processing: To process deposits, withdrawals, and all other financial transactions securely and accurately.
  • Fraud Prevention: To identify, investigate, and prevent fraudulent activity, money laundering, and platform abuse.
  • Customer Support: To help you resolve issues, answer inquiries, and provide effective assistance.
  • Platform Improvement: To analyze usage patterns and improve the platform's features, performance, and overall experience.
  • Service Communications: To send important notifications related to your account, such as transaction confirmations and security updates.
  • Responsible Gaming: To monitor gameplay patterns and identify members who may need support or responsible gaming intervention.
  • Legal Compliance: To fulfill applicable legal and regulatory obligations.
Marketing

Boss98 may send you marketing communications about offers and promotions. You can opt out of receiving these communications at any time through the notification settings in your account.

4. Data Sharing with Third Parties

Boss98 does not sell your personal data. However, in certain limited situations, we may share data with trusted third parties as outlined below:

4.1 Service Providers

We share only the minimum necessary data with third-party service providers that help us operate the platform, including:

  • Payment gateway providers that process deposit and withdrawal transactions
  • Cloud and IT infrastructure providers that store our data
  • Game software providers that supply gaming content on our platform
  • Analytics service providers that help us understand how the platform is used

All third parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes designated by boss98.

4.2 Legal Obligations

Boss98 may be required to disclose your data to the relevant authorities if mandated by law, court order, or as part of an official fraud or financial crime investigation.

Our Guarantee

Boss98 does not share your personal data with advertising companies, data brokers, or any third party for marketing purposes without your explicit consent. This is our unwavering commitment.

5. Data Security Measures

Boss98 invests seriously in security infrastructure to ensure your data is always protected. Here are the security layers we have in place:

  • Data Encryption in Transit: All communications between your browser and our servers are protected by the latest TLS/SSL protocol with 256-bit encryption.
  • Data Encryption at Rest: Sensitive data such as passwords and financial information is stored in encrypted form using irreversible algorithms.
  • Two-Factor Authentication (2FA): boss98 supports two-factor authentication for an added layer of protection on your account.
  • 24/7 Monitoring: Our security system is monitored around the clock to detect any suspicious activity or intrusion attempts.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent cybersecurity experts.
  • Internal Access Control: Staff access to user data is restricted on a least-privilege basis and is subject to strict monitoring.

That said, no system can guarantee 100% absolute security. We recommend taking proactive steps such as using a strong password, not sharing your login credentials, and enabling 2FA on your account.

6. Cookies and Tracking Technologies

Boss98 uses cookies and similar technologies to enhance the user experience, maintain security, and understand how our platform is used.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how visitors use our website to help us improve performance and user experience.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and game preferences.
  • Analytics Cookies: Helps us understand overall usage patterns without identifying individual users.

6.2 Managing Cookies

You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. Essential cookies cannot be disabled as they are critical to security and core functionality.

7. Your Rights Over Personal Data

As a boss98 member, you have certain rights regarding your personal data. boss98 respects and facilitates the exercise of these rights:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.

2
Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction and we will update it promptly.

3
Right to Erasure

You may request the deletion of your personal data under certain conditions, subject to our legal obligations to retain specific records.

4
Right to Restriction

You have the right to request a restriction on the processing of your data in certain circumstances, such as when you are disputing the accuracy of the data.

5
Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider if desired.

6
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honour that request immediately.

How to Exercise Your Rights

To exercise any of the above rights, contact the boss98 customer support team via Live Chat on the platform or email us at [email protected]. We will process your request within 30 business days.

8. Protection of Children's Data

Boss98 is a platform exclusively for adults aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

If we find that we have inadvertently collected personal data from a minor, we will immediately take steps to delete that data and close the relevant account. If you believe we may hold information about someone under the age of 18, please contact us immediately so we can take the appropriate action.

9. Changes to This Privacy Policy

Boss98 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you through:

  • In-platform notification on boss98 upon your next login
  • Email to the address registered in your account (for material changes)
  • Updates the "Last Updated" date at the top of this page

Continued use of the boss98 platform after policy changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page periodically to stay informed.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding our Privacy Policy or how we handle your personal data, we encourage you to contact us directly.

Our dedicated team takes every privacy inquiry seriously and strives to respond within a reasonable timeframe. boss98 believes that open communication about privacy is the foundation of the trust you place in us.

Live Chat Available 24/7 on the boss98 platform
Privacy Email [email protected]

Your Data is Safe. Your Game is Secure.

Boss98 protects your privacy with bank-grade encryption and a transparent policy. Register now and enjoy safe online entertainment alongside more than 500,000 members in Malaysia.

256-bit SSL Encryption Data Not Sold Full Control in Your Hands 24/7 Support
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